Pricing

How many systems you're connecting from and sending to. That's it.

Start

POA
Small teams or organisations that have just started the data-driven journey
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5 data sources
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Analytics & Forecasting
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Onboarding Support
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5 data sources
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Analytics package
Get started
14 day free trial

Grow

POA
Growing teams looking to activate their data across multiple systems and mature in the data space
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10 data sources
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Analytics & Forecasting
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2 Destinations
Beta
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10 data sources
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Analytics package
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2 destinations
Beta
Get started
14 day free trial

Scale

£2,000/month
Larger teams looking to make full use of their data and stand up a data engineering and analytics capability
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20 data sources
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Analytics & Forecasting
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10 Destinations
Beta
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20 Hours Data Science Support
Get started
14 day free trial

Enterprise

POA
Organisations with complex or custom data integration requirements and extreme data workloads
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Unlimited data sources
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Analytics package
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Unlimited destinations
Beta
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Data science support
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3rd party BI tooling
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Secure data share
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Direct data access
Speak to us
14 day free trial

Which plan is right for you?

Compare all features across our plans

Plan comparison

Enterprise

Choose Plan
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Integrations
Sources

Connect to 170+ data sources.

5

10

20

Unlimited

Destinations
Beta

Send data to cloud-based tools.

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2

10

Unlimited

Analytics Package
Open Source enrichment

Data from ONS, Land Registry, Ofcom, EPC is available for use in analytics and segmentations, bringing your customers into focus.

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Customer segmentations

Pre-defined customer segmentations based on statistical models, such as RFM.

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Audience builder

Define static and dynamic audiences from all available data to send to your destinations, or download as a CSV.

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Predictive analytics

Machine learning models for propensity to purchase and propensity to churn - ready to use with no code or technical skills required.

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KPI reports

Pre-built business and marketing performance dashboards including revenue, churn, LTV, ROI, ROAS, KPI tree, management report and many more.

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Dashboard builder

Build your own flexible dashboards with your most important insights and share them with your team.

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Upload targets

Input your targets to track your performance.

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Features
Users

Unlimited

Unlimited

Unlimited

Unlimited

Managed data warehouse

We take care of all the technical infrastructure. No additional fees or maintenance required.

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Advanced matching algorithm

Data from multiple sources are matched and deduplicated by our in-house, purpose built algorithm to output clean data ready for use.

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Common data model

Our fully managed data model enables you to use data from different sources at the same time without any effort.

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Source data access

View and analyse the data from each of your data sources exactly as we receive it.

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Single view of a customer

All data relating to an individual stored in one unique profile.

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Profile search

View all the information relating to an individual in one place with a timeline of all their activities.

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SQL query builder

Dive into the data with an intuitive SQL query builder with full schema explorer of both our common data model and the source data.

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Direct data access

Look under the hood of The Data Refinery with full access to all underlying tables.

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Secure data share

Replicate the data in The Data Refinery into a data warehouse you manage and maintain.

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3rd party BI tooling

Plug The Data Refinery into a BI tool of your choice to access all your data, insights, and analytics.

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Limited

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Support
Basic Onboarding

We'll guide you through set up and provide you with training on how to best meet your goals with The Data Refinery.

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Custom Onboarding

We'll help you get set up with custom integrations, bespoke analysis, and advanced training. Subject to additional charge.

On request

On request

On request

On request

Data Science support

Included support to help you uncover insights, create advanced segmentations, and build bespoke dashboards. Subject to mutually agreed scheduling.

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Up to 20 hours per year

Custom

Hire a Data Scientist

Make use of our expertise to help you maximise the value from your data. Subject to additional charge.

On request

On request

On request

On request

Email
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Security
European data storage

All our cloud infrastructure physically resides within the European Economic Area (EEA).

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Encryption at rest & in transit

All data is protected using the latest encryption standards, at rest and in transit across all our services. No unencrypted data exists with The Data Refinery.

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Single tenancy architecture

Each of our customers has their own dedicated data environment. All data is isolated during processing meaning it does not cross paths with other customers’ data and cannot be accessed by anyone other than those with the correct permissions.

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Role-based access control

Granular RBAC governs data gateways for services and users, restricting how the data can be accessed, and by who – eliminating the potential for data service overreach.

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Self-host your data

Store your data in an existing cloud storage location that you manage and maintain while still benefiting from all the features of The Data Refinery.

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On request

FAQ's

Any Questions?

How easy is it to get set up?

Super easy. Onboarding with our standard connectors is self-service. Use our integrations page to set up and authorise connections to each of your data sources - that's it!

All historical data will be pulled in and regular syncs of your data will run to keep it up to date. Our matching and analytics package will be applied to your data ready for you to start using.

How long does it take to sync my data?

The biggest factor influencing the time to sync is the API rate limit of that particular source (otherwise known as how much data that source will let us read every minute).

Some sources are extremely fast, while others take a little longer. Typically we are able to sync all historical data within 24 hours, with a daily sync taking less than 15 minutes.

How much data can I ingest?

We don't want to burden our customers with worrying about hitting usage limits, so you can ingest high volumes of data from each source.

All of our connectors are subject to fair usage. If your usage is getting a little high, we'll contact you to discuss what this means.

Can I connect to integrations not listed?

Yes you can! Contact the team and we'll work with you to understand your requirements and we'll build a custom connector.

What does Refinery Insights mean?

The data from these sources are available in our Common Data Model. This means you can quickly start using data from across multiple (Refinery Insight compatible) sources without having worry about defining a data model.

Can I add more integrations after onboarding?

Yes. You have control over all your integrations in the UI.

Do you offer a free trial?

Yes! We offer a 14 day free trial to every customer with full access to all features.

How do you keep my data secure?

The Data Refinery keeps data secure by employing the principle of least privilege. By keeping all data isolated on market-leading cloud providers, we ensure no service or role has access beyond the scope of its responsibilities.

Do I need to be technical to use The Data Refinery?

No, absolutely not. We built The Data Refinery with the aim of making data accessible to all, regardless of technical capability. This allows anyone to start becoming data driven without having to know how to code.

I'm technical - is The Data Refinery too basic for me?

The Data Refinery is built on a modern tech stack making it flexible in deployment and accessibility. In addition to the built in technical tools, you can access your data in analytics tools of your choice to deep dive into the data.

Ready to unleash the value in your data?

Whether you want to streamline your reporting, create data-driven marketing segmentations, or just want all your data in one place, we'll show you how The Data Refinery can maximise the value of your data.