Freshdesk is a SaaS customer support software and help desk ticketing system. The solution also includes features like Knowledge Base, Community Platform, Live Chat, and Phone Support.
Use The Data Refinery's Freshdesk integration to sync into a dedicated, fully managed data lakehouse. Data from Freshdesk is ready to use however you need.
Authorise the connection using our UI and watch the data roll in, no more pipeline maintenance.
Refinery Insights
Single view of a customer
Common data model
Built-in analytical models
Automated reports
Freshdesk is compatible with our common data model! 🎉
Your data from Freshdesk can be combined with other Refinery Insights sources to produce a single view of the customer presented in an analytics ready schema - providing full access to all the insights, reports, and segmentations available in The Data Refinery.
Standard
Freshdesk is a Standard Connector when using it with Refinery Insights, meaning there will be some configuration required to get all the data correctly working in the common data model.
There may be an additional charge depending on your specific requirements.
Freshdesk isn't currently supported by our common data model. But don't worry! We're always expanding our model.
If you're interested in powering the insights generated by The Data Refinery with data from Freshdesk, please contact us for more information.
Stop settling for less. Get the analytics platform your team needs
With The Data Refinery, you’ll have the tools to unify your data, track KPIs, analyse trends and optimise for growth, all tailored to your ecommerce setup.
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